In 2025, we barely made it a week without a fresh CEO scandal. In August, Cracker Barrel's Julie Masino said she felt "fired by America" after a widely unpopular rebrand. In September, the CEO of Nestlé "resigned" after the revelation of an inappropriate workplace relationship. And in the same month, Jerry Greenfield, co-founder of Ben & Jerry's, left the business after a falling out with Unilever over his social activism. This embarrassing moment for the parent company led to public outcry and boycotts.
However, other companies are finding candid ways to own the narrative through narrative agility. Astronomer showed the world how to do reactive comms after the infamous Coldplay Kiss Cam scandal. By hiring the lead singer's ex-wife Gwyneth Paltrow to front a tongue-in-cheek public response, they showed that wit and adaptability can beat traditional damage control.
And in a proactive move, PayPal hired a Head of CEO Content to manage and capitalize on the leader's role as the voice of the company. This isn't about adding a filter. It's about creating a short circuit to capture the leader's raw thinking and publish it at the speed of culture.
The goal is simple: let CEOs be unscripted without being unprotected.
This marks a shift toward rapid, honest, unscripted dialogue — closing the gap between executives and stakeholders, and allowing leaders to lead with humanity and sincerity.